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WebGift Shipping Information

When indicated on the product description page, Flowers Fast uses FedEx, UPS, DHL or Airborne Express service to make delivery. All products are guaranteed fresh, and finely packaged in a box for shipping.
Same-day delivery service is not available for WebGift items. You may choose Ground, 2nd-Day Air or Next-Day Air service. There is an additional fee of $10 for 2nd-Day Air, and an additional fee of $20 for Next-Day Air.

Ground orders will be accepted Monday through Friday but do not have a guaranteed delivery date and orders placed at the end of the week may not ship until the next business day. Please allow 3-7 business days for Ground delivery.

Orders received by 1pm EST Monday-Wednesday for 2nd-Day Air and orders received by 1pm EST Monday-Thursday for Next-Day Air will go out that same day. Due to the perishable nature of these items, all Next-Day orders received after 1pm Thursday and all 2nd-Day orders received after 1pm Wednesday will ship the following Monday.

Service Availability

Deliveries are provided to all destinations within the continental USA, where delivery service is available. No deliveries are available to destinations in Alaska, Hawaii, Canada, Puerto Rico, Guam and other non-US destinations.

WE DO NOT RECOMMEND WEBGIFT DELIVERY TO HOSPITALS. If the patient is released prior to delivery, we cannot reship to a home address. No refunds will be issued if we make delivery to the hospital and the patient has been released. Please consider a florist-delivered product for hospital patients.

Addressing Requirements

A complete street address and valid phone number are required for shipping. Partial or incorrect addresses may result in additional charges. We cannot deliver to PO Boxes or to APO/FPO addresses.

2nd-Day Air Shipping Schedules

Order Received By 1:00pm EST Shipped On: Delivered On:
Sunday Monday Wednesday
Monday Monday Wednesday
Tuesday Tuesday Thursday
Wednesday Wednesday Friday
Thursday Monday Wednesday
Friday Monday Wednesday
Saturday Monday Wednesday

Next-Day Air Shipping Schedules

Order Received By 1:00pm EST Shipped On: Delivered On:
Sunday Monday Tuesday
Monday Monday Tuesday
Tuesday Tuesday Wednesday
Wednesday Wednesday Thursday
Thursday Thursday Friday
Friday Monday Tuesday
Saturday Monday Tuesday

During holiday periods, it may be necessary to make delivery the day BEFORE or AFTER the requested date. Please specify in the comments if you want us to cancel the order in the event that delivery is not possible on the requested date.

Package Delivery

All shipments are sent with "Signature Release Waiver". If no one is available to receive the package at the time of delivery, the package will be left in the most suitable location as determined by the driver. We cannot be responsible for quality issues resulting from this situation.

If a recipient refuses to accept delivery, the package will be destroyed. Due to the perishable nature of the product, we cannot offer refunds in such situations.



How To Contact Us

For additional information or assistance, contact us by email to send comments and questions or give us a call.

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